Information We Collect
At Jelyzui, we are committed to protecting your privacy while providing exceptional furniture assembly and installation services. We collect information necessary to deliver our services effectively and maintain our business operations.
Personal Information
- Name, address, and contact details for service delivery
- Payment and billing information for transaction processing
- Service preferences and special requirements
- Communication records for quality assurance
Technical Information
- IP address and browser information for website functionality
- Cookies and similar technologies for user experience optimization
- Device information for mobile application compatibility
- Usage analytics for service improvement
How We Use Your Information
Your information enables us to provide professional furniture assembly services while maintaining the highest standards of customer care and operational efficiency.
- Scheduling and completing furniture assembly appointments
- Processing payments and maintaining financial records
- Communicating service updates and appointment confirmations
- Improving our services through feedback analysis
- Complying with legal and regulatory requirements
- Preventing fraud and ensuring transaction security
Service Enhancement: We analyze service patterns and customer feedback to continuously improve our furniture assembly processes, training programs, and customer satisfaction levels.
Data Protection & Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
- SSL encryption for all data transmissions
- Secure servers with restricted access protocols
- Regular security audits and vulnerability assessments
- Employee training on data protection best practices
- Multi-factor authentication for system access
- Automated backup systems with encryption
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records are typically maintained for seven years for warranty and legal compliance purposes.
Your Rights Under GDPR
As part of our commitment to data protection, you have several rights regarding your personal information under the General Data Protection Regulation (GDPR).
- Right of Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your information
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Oppose certain types of data processing
Exercising Your Rights: To exercise any of these rights, please submit a written request through our customer service channels. We will respond within 30 days and may require identity verification to protect your privacy.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances necessary for service delivery or legal compliance.
Authorized Sharing
- Service partners for furniture delivery coordination
- Payment processors for transaction completion
- Legal authorities when required by law
- Professional advisors for business operations
All third parties are contractually bound to maintain the confidentiality and security of your information and use it only for specified purposes.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
Types of Cookies
- Essential cookies for website functionality
- Performance cookies for analytics and optimization
- Functional cookies for personalized experiences
- Preference cookies for user settings
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
Updates to This Policy
We regularly review and update this privacy policy to reflect changes in our practices, technology, legal requirements, and business operations. Significant changes will be communicated through our website and direct customer notifications when appropriate.
Stay Informed: We recommend reviewing this privacy policy periodically to stay informed about how we protect your information and your rights as a customer.
This Privacy Policy is effective as of the date of publication and applies to all information collected by Jelyzui - Furniture Assembly & Installation services.